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Your Questions, Answered with Clarity.
FAQ
General & Studio Questions
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Our studio serves a specific type of discerning founder: the creative entrepreneur, the ambitious coach, and the service provider who understands that their brand is their most valuable asset. Our clients value a quiet, strategic, and sophisticated approach over the loud, trend-driven "hustle culture.”
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It's a tiered ecosystem designed to support you at every stage of growth.
Website Templates are our flagship product—a complete, world-class digital home you can purchase and customise.
The Studio Suite is our premium subscription, providing a continuous library of high-quality assets (social templates, lead magnets, etc.) for your ongoing marketing and operational needs.
Bespoke Services are our highest-touch, one-to-one engagements for founders who require a custom-built brand and/or website.
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A premium template is an investment in a strategic foundation. Unlike a basic template, every element has been meticulously designed with a deep understanding of user experience, conversion strategy, and timeless design principles. It is the fastest, most effective way to achieve a bespoke-quality result in a fraction of the time and cost.
Website Template Questions
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We offer world-class templates for the leading platforms for creative entrepreneurs: Squarespace, Showit, and Wix. Each template is designed natively for its specific platform.
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Upon purchase, you will receive an immediate confirmation. Within 48 business hours, I will personally transfer a brand-new, exact copy of the template site directly into your platform account via a contributor invitation (Squarespace) or a unique share key (Showit & Wix).
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Absolutely. You are encouraged to do so. Every template is fully customisable to perfectly match your unique brand identity. You can change every colour, font, image, and section to your exact specifications.
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Not at all. Our templates are designed to be 100% code-free. Your purchase includes a suite of comprehensive, step-by-step video tutorials that will empower you to customise your new site with confidence and ease.
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Your purchase includes the website template design and all associated support tutorials. You will need to purchase your domain name and your annual subscription to your chosen platform (Squarespace, Showit, or Wix) separately. The purchase does not include customisation services from our studio as standard, but customisation is available as an add on, see each listing for the details.
The Studio Suite (Membership) Questions
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The Studio Suite is a subscription service. You can choose to be billed monthly or annually. Your subscription will automatically renew at the end of your chosen cycle unless cancelled.
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Yes. You have complete control over your subscription. You can cancel your membership at any time directly from your personal account dashboard on our website.
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The vast majority of our templates are designed for use with a free or Pro account on Canva, the industry-standard tool for accessible design. We also use Dropbox, and Google Drive among others, but all assets will have their software requirements clearly noted at the point of download.
Policies & Support
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Due to the immediate and irreversible nature of digital products, we are unable to offer refunds on any of our templates or digital assets, including The Studio Suite membership. We are committed to providing the highest quality products and have full confidence in their value. Please ensure you review the product details carefully before making a purchase.
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For members of The Studio Suite, our private Skool community is your dedicated space for support, where you can ask questions and seek feedback. For Website Template purchases, you will have 30 days of email support for any technical issues related to the installation or use of the template as designed. For any other questions, please contact the studio directly.
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