Privacy Policy
THE DIGITAL CONTENT STUDIO
Last Updated: 7 November 2025
1. Our Commitment to Your Privacy
Welcome to The Digital Content Studio ("we," "us," "our"). We are committed to protecting and respecting the privacy of our clients and website visitors ("you," "your"). This Privacy Policy explains in detail how we collect, use, store, and protect your personal data. It also outlines your rights in relation to the information we hold.
By using our website (www.thedigitalcontentstudio.com), purchasing our products, or subscribing to our services, you consent to the data practices described in this policy. Our commitment is to be transparent, fair, and to never sell your personal information.
2. Who We Are (The Data Controller)
The Digital Content Studio is the controller and responsible for your personal data. If you have any questions about this policy or our privacy practices, please contact us:
3. Our Policy on Children's Privacy
Our website and services are not intended for children. The minimum age to use our site and purchase our products is 16 years old. We do not knowingly collect any personal data from individuals under the age of 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take immediate steps to delete that information and terminate any associated accounts.
4. The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
Identity Data: Includes your first name and last name.
Contact Data: Includes your billing address, email address, and telephone numbers.
Financial Data: Includes payment card details. Please note, we do not store full payment card details; this data is processed securely by our third-party payment processors (e.g., Stripe, PayPal).
Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
Usage Data: Includes information about how you use our website, products, and services.
Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.
5. How We Collect Your Data
We use different methods to collect data from and about you, including through:
Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by email. This includes data you provide when you:
Purchase a product or service (including The Studio Suite membership).
Create an account on our website.
Subscribe to our newsletter.
Contact us with an enquiry.
Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing actions. We collect this data by using cookies and other similar technologies.
6. The Legal Basis for Using Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To Fulfil a Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., to process your payment and deliver your digital products, or service).
For Our Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., for business analytics, fraud prevention).
With Your Consent: Where you have given us explicit consent to do so (e.g., to send you our email newsletter).
To Comply with a Legal Obligation: Where we need to comply with a legal or regulatory obligation (e.g., for tax and accounting purposes).
7. How Long We Keep Your Data (Data Retention)
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax purposes. In other cases, we will endeavour to delete your data upon your request, subject to our legal obligations.
8. Sharing Your Data (Third-Party Disclosure)
We do not, and will never, sell, rent, or trade your personal information with any third parties for marketing purposes.
We may have to share your personal data with certain trusted third parties in order to provide our services to you. These include:
Payment Processors (e.g., Stripe, PayPal) to securely handle your payments.
Website Hosting & E-commerce Platforms (e.g., Squarespace) that power our website.
Email Marketing Services (e.g., Mailchimp, Flodesk) to deliver our newsletters, but only with your consent.
Professional Advisers including lawyers, bankers, auditors, and insurers who provide services to our business.
Government Bodies such as HMRC, where we are required by law to do so.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
9. Your Legal Rights
Under UK and EU data protection laws, you have rights in relation to your personal data. These include the right to:
Request Access to your personal data (commonly known as a "data subject access request").
Request Correction of the personal data that we hold about you.
Request Erasure of your personal data where there is no good reason for us continuing to process it.
Object to Processing of your personal data where we are relying on a legitimate interest.
Request Restriction of Processing of your personal data.
Request the Transfer of your personal data to you or to a third party.
Withdraw Consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us at hello@thedigitalcontentclub.com. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
10. Cookies
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.
12. How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at hello@thedigitalcontentclub.com. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.